IPTV MEDIA UK – Refund Policy & Customer Guarantee

Refund Policy – IPTV MEDIA UK

At IPTV MEDIA UK, your satisfaction is our highest priority. We are dedicated to providing a IPTV MEDIA UK experience that exceeds expectations. However, we understand that sometimes our service may not meet your specific needs. That’s why we’ve created a clear and fair refund policy to protect our customers while maintaining the integrity of our service.

Customer Satisfaction Comes First

We aim to ensure every customer is fully satisfied with their IPTV subscription. If you encounter technical issues or billing concerns, please contact our 24/7 support team via Live Chat or email at help.iptvmediauk@gmail.com. Our dedicated staff will assist you with troubleshooting, account setup, or playback support to resolve issues quickly.

Refund Eligibility

If you feel our service isn’t the right fit and have already reached out to our support team, you may request a partial refund within 3 days of your purchase.

To qualify:

• You must first contact support to try and resolve the issue.
• The refund request must be submitted within the 3-day period.
• Requests made after 3 days will not be refunded, though we will continue to provide full technical support.

⚠️ Please note: Once a refund is approved and processed, you will not be able to re-subscribe to IPTV MEDIA UK in the future.

How to Request a Refund

Contact our support team via Live Chat or the Contact Form on our website.

• Provide the email used during your purchase along with your username.
• Include your invoice number for verification.
• Our team will review your case and respond within 24–48 hours.

Partial Refund Policy

All refunds are partial and calculated as follows:

• A one-time setup and activation fee is deducted.
• £2 per day will be charged for each day the service was active before your refund request.

Refunds are issued only to the original payment method used during purchase.

Beyond the Refund Window

If your request is outside the 3-day period, you are no longer eligible for a refund. However, our support team remains available 24/7 to help resolve any issues.

🔍 Information We Collect

• IP addresses, browser types, and ISP details through secure server logs

• Device type and operating system to ensure full IPTV compatibility

• General user behavior on our website to help us optimize performance

• Email addresses, but only if you contact us or subscribe voluntarily

None of the data collected is personally identifiable unless you choose to share it directly. You can browse and use our services with full confidence.

🍪 Cookies and Tracking

Like most websites, IPTV Media UK uses cookies to improve your browsing experience. These cookies help us:

• Maintain your login session
• Remember your preferences
• Analyze and improve website performance

You are always in control — cookies can be disabled through your browser settings at any time. For more details, you may refer to resources explaining What Are Cookies?

📢 Third-Party Services

We may work with trusted third-party partners such as Google Ads and analytics platforms. These services may use cookies, pixels, or tracking tools to provide relevant content or insights.

You can learn more about their data practices here:
🔗 Google Ads Privacy & Terms

Although we use these services to enhance functionality, IPTV Media UK does not control third-party cookies directly. We recommend reviewing their policies to understand how your data is managed.

Everything You Need for Perfect Entertainment

IPTV Media UK – Your trusted IPTV Provider offers the best Service with thousands of live TV channels, sports, movies, and on-demand shows. Enjoy seamless streaming anytime, anywhere in HD and 4K on any device.

Still have questions?

Still have questions? Our friendly support team at IPTV Media UK is here to help. Get answers about our UK IPTV Provider, IPTV Service UK, or IPTV Subscription UK plans anytime, so you can start streaming with confidence.